Coupon Pulse

Frequently Asked Questions

Everything you need to know about Coupon Pulse

How does Coupon Pulse detect hesitation?

We track multiple behavioral signals including exit intent, scroll depth, time on page, mouse movements, and product comparison patterns. Our algorithm combines these signals to identify when a shopper is genuinely hesitating versus actively browsing.

Will this annoy my customers with popups?

No. Unlike aggressive popup tools, Coupon Pulse only shows offers at the precise moment when a customer is likely to leave without purchasing. Engaged shoppers never see the popup, keeping your store experience clean and professional.

How long does setup take?

Most merchants are up and running in under 5 minutes. Simply install the app, configure your discount settings, and activate. No coding or theme modifications required.

Can I customize the discount amounts?

Absolutely. You have full control over discount percentages, minimum cart values, and can even set per-product overrides for items where you want different discount levels.

Does it work with all Shopify themes?

Yes. Coupon Pulse is designed to work seamlessly with any Shopify theme, including custom themes and headless setups using the Storefront API.

What's the difference between the plans?

Our plans differ by the number of stores you can connect:

Can I track how well it's working?

Yes. Your dashboard includes analytics showing popup impressions, conversion rates, recovered sales value, and detailed insights on which products benefit most from behavior-triggered discounts.

Is there a free trial?

We offer a 7-day satisfaction guarantee. If Coupon Pulse isn't right for your store, contact us within 7 days for a full refund.

How do I cancel my subscription?

You can cancel anytime from your dashboard. Your access continues until the end of your current billing period, and you won't be charged again.

Do the coupon codes expire?

Yes. Each coupon code is unique and time-limited, creating genuine urgency. You control the expiration time (default is 15 minutes) to encourage immediate action without training shoppers to always wait for discounts.

Still have questions?

Contact our support team at support@couponpulse.co and we'll get back to you within 24 hours.